Taking notes and recording conversations

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3. In-depth questions

You know the story: “The price was too high.” That answer doesn’t get you anywhere. That’s just the tip of the iceberg. Keep digging! Why did the price seem too high? What would you change? How could we better tailor the offer?

By asking deeper questions, you'll get answers that really help you understand your customer's buying process and what didn't work.

I’ll say it again. Don’t settle for simple answers – every conversation is a chance qatar rcs data to improve. Your goal is to get as much detailed information as possible to optimize your sales process.


Feedback is useless if you don’t analyze it. Taking notes is a key part of the whole process. And if you want to go a step further, record the conversations – with the client’s permission, of course. Why? Because then you can go back and pull out details you might have missed and share them with your team.

Every conversation is a learning opportunity, and without it, it will be difficult to improve your sales process. By analyzing recordings, you draw conclusions that lead to more refined sales strategies.