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Chatbots 2024

This is not only exciting, but also impressive in its ability to interact at any time. It should not be forgotten that, unlike a person, a chatbot does not need rest - it is always ready to interact and respond to customers, even when you are not at work or at your workplace. This makes it a significant part of the modern business process.


Messengers: a modern component of instant communication in business and interactive lebanon rcs data synergy with other channels
Messengers 2024

And messengers. Think about it, we check messengers on average once every 5 minutes a day. Our hands are always reaching for our mobile phones. We check messengers first. We go to our Telegram, Viber and look at the messages. Therefore, when you send a messenger to your client, he will immediately see your message. If he can check his email once a day there, he won't. He will go on the subway and immediately see your newsletter.

It's really cool when you integrate them with a chatbot. When you integrate a messenger and an email newsletter. That is, it's synergy. It's very multi-channel. A powerful tool that you can use. And actually, if you look at it, it brings a lot of benefits. Why? Because a person bought one thing from you. For example, bought perfume. You can recommend other perfumes to them. You can tell them about promotions. You can tell them that you have, it seems, a certain family of fragrances in stock, etc., etc.