A situation may arise when the introduced system does not improve, but only worsens the quality of business processes. Profitability does not increase, the investments spent do not pay off. In order to avoid such misunderstandings, at the initial stage of the project, it is necessary to calculate expenses and potential benefits. If the company's revenue is 3 million per month, and expenses are 1.5 million, then the benefit is extremely doubtful.
The method for calculating profitability depends on the process that will be automated. You can compare the existing costs of operations, purchasing and setting up the system, and training users. Usually, the time to complete a task is calculated before and after automation, and then this difference is compared with the change in profitability due to the implemented system.
Some processes can only be assessed with the help of economists and financiers. Many tasks can be optimized without significant costs for software tools if you analyze the order of their execution and, if necessary, make changes to the algorithm.
Step 2: Select a tool
When looking for a method and means of automation, consider the following conditions.
Convenience and clarity of the interface.
The ability to save the history of the client's activities and the manager working with him, listen to their conversations, create a database, and monitor the progress of tasks.
Possibility of generating reports and obtaining statistics on significant performance indicators.
The choice should be determined by the stated goal and scope of the enterprise.
Stages of business physician database process automation
Step 3: Implement the changes
For effective automation of business processes, it is necessary to carry out a number of related activities.
Conduct explanatory work with the staff. Not all employees will understand and find the new system convenient to work with. To avoid sabotage, do not be lazy in explaining to your colleagues the advantages of implementing the system and the benefits for them personally.
Announce upcoming staff reductions or find employment for employees whose work will be performed by an automated system.
Evaluate the possibilities of integrating existing business tools with the new system.
Test the program and plan ahead for what to do if it is ineffective and requires changes.
Prepare new job regulations and conduct staff training. You can assign training activities to a full-time HR specialist or contact the software developer directly.