Customer service staff can easily face

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Kevin mentioned that now we are more aware of the value of customer service personnel. Before, we didn’t know how much performance customer service can bring. Now we not only have reports to review, but also the shopping guide link function makes it easier for the team to chat one-on-one to promote customer purchases.

Chatbot saves customer service staff and makes cross-channel marketing more convenient
Miss Pi's Wardrobe, like other e-commerce companies, encounters countless customers asking about returns, exchanges, or size selections every day. Now, through Omnichat's Chatbot, it can detect key inputs such as "exchange," "return," and "size." words to automatically reply to the stored messages that customers want.

"These customer service functions have been of great help to us.customer messages and spend their time on more important or difficult customers."

In addition to being used to automatically reply to customer iran email list service messages, Chatbot can also be used as a button in the LINE graphic menu, as well as in the welcome message script of LINE, FB, IG, and the official website. These thoughtful designs make customers more willing to interact with the brand and reduce bounce and block rates.

Miss Pi Wardrobe: I am very satisfied with Omnichat and have recommended it to many home appliance business friends!
Ms. Pi’s Wardrobe successfully solved the pressure of huge customer service volume with the Omnichat robot, and then used LINE shopping cart remarketing, game modules and other functions to accelerate performance and improve stickiness. The team will continue to explore dozens of Omnichat’s marketing functions to seize the opportunity for scheduled events. Traffic, bring more girls confidence and good things.