Closing question assertive?

[Shishirgano9]

It was clear he couldn’t care less about us, and focused only on moving merchandise. In the end, we bought a car from the young, inexperienced salesperson who actually listened to us! How to Be Appropriately Assertive Instead of Harshly Hardcore The problem for too many salespeople is that they see closing questions as negative. In their minds, they must behave callously and obnoxiously to claim the title of “hardcore closer”. Somehow these sales professionals confuse being harshly hardcore with being appropriately assertive.



This thinking needs to change. Assertiveness can be a great egypt cell phone number list thing. IF it is in the best interest of the customer. My son, Kevin, had a difficult time deciding where to go to college. He was torn, and the deadline was fast approaching. One night at the dinner table, I did him a favor. I said, “Kevin, I’m going to press you on this. Tomorrow night when we sit down for dinner, I want you to announce to the family where you are going to college.



You have 24 hours to make your choice. Got it? Pass the potatoes.” Think about that for a moment – was that Aggressive, even? I pressed Kevin for a firm answer and I gave him a firm deadline. I would call that assertive behavior on my part. But the more important question is this: Was it an APPROPRIATE closing question? In this case, yes. And why? Because the closing question was in Kevin’s best interest.