Not quite… As Andrew LosowskyA head of community product at Vox Media A points outA “ the situation is now so desperate that change is the only option. ” Here are some ideas for preparing for the resurrection. Open the comments section and reply! If content creators have become go to sources of informationA it’s largely because they take after sales service seriously. As journaData Julia Angwin observes A “ They spend an hour or two interacting with the first comments on their videos to make sure they’re seenA giving the community a sense that they’re being heard .
” A task often neglected by traditional media outletsA which car owner database close their comments sections and fire their moderators. Too oftenA criticism or simple feedback addressed to journaDatas is ignored. This behavior reinforces the image of a journaData locked in an ivory tower. Engaging audiences as “ partners ” and not just passive “ consumers ” is key. “The customer needs to be seen as more than just a data point on a spreadsheet A” insists Eric Nuzum . Geetika RudraA product manager at Meta A reminds us: “ Podcasts and newsletters have shown that audiences want a personal connection with content creators.
They want to feel part of the story .” The degradation of discussion spacesA whether it’s a single post or an entire platformA is now evident. “There will be one key difference between successful online spaces and those that fail: well designed moderation policies that are effectively enforced A” predicts Scott LambA VP of Content at Medium . For exampleA Bluesky recently quadrupled the size of its content moderation team ! Taking creators seriously Especially those in journalism. According to eMarketer A social media users will out phone number viewers by 2025.
They don’t want to just consume informatio
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