Burcu Gültekin Punsmann reports on how this job has changed her. " , such as the Las Vegas shooting, suddenly seemed completely normal to me. And in everyday life I became overly vigilant, I saw things everywhere that I thought could endanger my seven-year-old daughter." Seeing how cruel and merciless people could be towards others deeply america rcs data disturbed her. No wonder. Burcu Gültekin Punsmann had to look at pictures full of blood or mutilated bodies and videos in which children or animals were abused or tortured. Or "lots" of beheadings - these videos were "the most feared" by content moderators.
YouTube and Facebook do not check the content; it can be uploaded by the users themselves. However, if a user reports a post as inappropriate, the system creates an internal report or ticket. There are 6.5 million tickets on Facebook every week, reported Burcu Gültekin Punsmann. "The job of a content moderator is anything but easy: you analyze content and put it into context; you don't just decide whether a post is deleted or kept, you move within a complicated system of possible actions and consequences." A moderator is supposed to process 1,300 reports a day, which leaves you only a few seconds to make a decision per case. "This turns an intellectually demanding process into an automatism; you react more than you decide," says Burcu Gültekin Punsmann, describing her work. She worked on the Facebook deletion team for three months, but then quit.