A repeat customer should be valued by entrepreneurs. This is because building a relationship with the public and retaining customers are two essential tasks in today's business environment that, in this case, are being carried out successfully.
In addition to winning over new customers, you need to keep your existing ones to ensure your company’s growth. After all, having a solid base from which to expand is the first step to achieving the best results.
Want to know the advantages of this thailand number dataset to encourage repeat purchases? Keep reading to find out how to get more customers to return to your store!
See why encouraging repurchases is a good strategy
A customer who returns to the company to make more purchases. This is the best way to explain what repurchasing is. Having established this, it is worth asking: why is it so important to encourage them? Want a list of advantages? Here we go:
it is cheaper than attracting new buyers;
it is a way to have recurring revenue;
means that audience loyalty is happening;
increases financial predictability .
So, just think: with the investment in acquiring new consumers being reduced, it is possible to redirect the company's investments to other actions, such as strategies that increase the added value of the products or services offered.
This makes the entire enterprise more sustainable and safe, making it possible to obtain financing for expansion. And there's more! Those who return tend to become promoters of the brand, contributing to its recognition by new buyers and generating a greater volume of negotiations.
Discover 4 strategic actions to promote and increase repurchases
Encouraging repurchases is something that can be done using a few strategies. Learn about 4 of them and understand how to apply them to your business!
1. Know who is a candidate for a buyback
In retail, it is common for salespeople and managers to know regular customers by name, right? However, relying solely on memory can leave out good candidates for repurchase. In addition, offers that are inappropriate for the profile or for people who already have a large part of their income committed are also a risk in this case.
Basically, having a set of information — such as what, how much, when purchased, payment method used, etc. — to rely on at that moment, is a guarantee of security, which allows for better targeting of proposals and increases the chances of the new acquisition occurring.
Therefore, having an updated database and using it to map out who are the consumers most likely to return is, at the very least, useful. Based on this database, it is easy to develop marketing campaigns, promoting products or services according to the audience's history. Thus generating more sales!
2. Increase your chances with personalized recommendations
Personalizing offers is essential to increase the chances of success when approaching a customer, whether by email, message, chat or any other channel, with the aim of promoting repurchase.
Discover 4 strategies to encourage repurchases in your business
-
- Posts: 1218
- Joined: Tue Dec 24, 2024 4:28 am