Performance Suffers When Managers Fall Behind

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Do you take accountability for the successes and challenges in your career?
Can you think quickly and solve problems?A Sales Leader’s Focus: Meetings Or Management?
A manager’s job is to train, educate and develop their people, and to make them as successful as possible. To be effective, managers should be buried in people, not in paper or meetings.

For Managers, Time is Scarce
Too often today, managers operate at extremes. They either focus on meetings and paperwork rather than management, or they are overwhelmed with business issues so processes fall by the wayside. Either way, customer service suffers and the business implodes because managers fail to do their jobs.

It’s rare to find a manager today that doesn’t complain about luxembourg telegram data not having enough time. They spend their days grappling with issues, running from meeting to meeting, and putting out fire after fire. As a result, managers have less time to focus on their jobs. Managers are under incredible pressure to perform, but very few attend to what’s important, their people and their customers.

This trickles down to every employee. If managers are too busy to do their jobs, they don’t take time to train and develop their people or to keep a structure in place. When this happens, customers may be “helped” by people without proper training and who are unsupervised.

Salespeople pick and choose whom they want to work with, leaving some customers unattended to aimlessly wander around until they leave. This stretches managers even further, as they run from one problem to another.

Their people start to feel left out or alone, communication breaks down, and everyone at the business starts to work off of assumptions. Processes break down and people start to “make it up as they go.”