Speech Analytics imot.io: Comparison with SalesAI

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Speech analytics imot.io is often seen as a cheaper alternative to SalesAI. Let's find out what the difference is between imot.io and SalesAI. In this article, we will take a detailed look at the capabilities of each to help you choose the best solution for your business. You will learn how each platform handles the tasks of audio-to-text transcription, emotional state monitoring, conversation labeling, and reporting and notifications. We will also compare traditional keyword-based speech analytics methods with modern technologies based on large language models (LLM) like SalesAI to show how new technologies can significantly improve your business processes.

Overview of speech analytics functionality Imot.io
Convert audio to text
Imot.io's speech recognition technology is based on netherlands mobile database keyword analysis, which allows it to achieve an accuracy of up to 70%. The next step will be to manually check this data set to ensure higher recognition accuracy.

Analysis of emotional states
Identifies emotional states with 70% accuracy, helping to identify problem calls and improve service quality.

Highlighting key aspects of dialogues
The service allows you to highlight important aspects of conversations for subsequent analysis.

Visual reporting: Managers can receive detailed reports that help them better understand the dynamics of customer interactions.

Search conversations by keywords
Quickly search for the conversations or messages you need using keywords.