. Product not available (Source: Email from adidas) You can suggest a replacement for the product or at least mention when the desired item will be back in stock. If there is any inconvenience caused, you'd better offer a special discount or promotional code to encourage customers for future purchases. A tracking link or tracking number As soon as a customer purchases something, they expect to receive it immediately. And unless you happen to have a teleport, the solution for you is to include a tracking link in the confirmation email.
Shipping email including tracking link usa telegram database This tool is also useful for your customers to plan their schedules based on order status. But make sure the tracking links provide up-to-date information and the delivery is on time. However, if you can't put a tracking link in your shipping confirmation emails, you should at least send a tracking number so customers can open tracking on the postal services website.
Shipping Address Your customers may order things for their home, work, parents, or friends, and it's hard to always have the details under control. There are also times when people move somewhere and forget to change the shipping address they had saved. That is why you must put the shipping address in the shipping confirmation email. A customer should be able to check it quickly after opening their inbox.