Round-the-clock access of clients to the necessary information on the website is an undoubted advantage, but it is possible to go further. The moment of sale of a product is only the beginning of interaction with the consumer; it is quite possible that he will need advice when using it, and he will want to know more. Convenient, simple and clear description of goods on the website, implementation of online support and the section "Answers to frequently asked questions" will help the client.
For example, if you sell fur products, publish materials that contain tips and useful information on caring for them. And if these are food products, then recipes for cooking or tips on storing fruit will be useful.
Helps collect customer feedback and needs
Create a feedback page on your zalo database website where people can leave their opinions about the product. You will find out whether the customer was satisfied with the purchase, what needs to be improved, and what suggestions they have. This will support loyalty and encourage repeat purchases. New visitors will also be able to rely on feedback from regular customers before deciding to purchase a product from you.
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Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
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Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you 6 of the most valuable documents that we have developed for our clients.
Download for free and implement today:
Step-by-step guide to creating marketing KPIs
Template for calculating KPIs for a marketer
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
How to make KPI for the sales department so that profits grow by 20% or more?
Step-by-step template for calculating KPIs for OP managers
Checklist of 12 main indicators for website promotion
Find out what metrics are needed to properly optimize your website
40 Services for Working with Blog Content
We have collected the best services for working with content
How to define your target audience without mistakes?
A proven guide to defining a company's target audience
Download the collection for free
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