Triggers for certain pages

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Ehsanuls55
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Joined: Mon Dec 23, 2024 3:30 am

Triggers for certain pages

Post by Ehsanuls55 »

Typically, website chatbots are generic and will likely send visitors to relevant pages or connect them to a live agent, but they aren't a great experience for more targeted pages, i.e. service-specific pages, so you can use triggers to create different conversations on different pages.

This is an example of a generic bot for a landing page, and it works well for ranking a wide range of customers:

example of a generic chatbot

However, the pricing page has a more specific bot that addresses questions on this topic.

example of chatbots

Likewise, they have a specific bot for pages aimed at agencies.

image5

While the process of creating triggers is slightly different for each chat platform, the dynamics cio & cto email list involve tagging the desired pages and then setting up a trigger to display that sequence when a visitor lands on that page.

specific chatbot example

4. Chatbot integrations
One of the best ways to create a great experience for your visitors is to solve a user's key pain points within the chatbot itself.

For example, if a user has booked a flight ticket and wants to know the flight status, the chatbot can provide a visual flight status.

Chatbot can provide visual status of a flight

So the visitor never has to leave the chat to see what they need to find. While displaying a visual status card is a great way to improve the user experience, other powerful elements like restaurant reservations and scheduling calendars can lead to a direct increase in conversions and engagement.

To do this, you can integrate apps you currently use into your chatbot. For example, here is an example of a Calendly integration.
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