3. Appropriate tone
The tone of foreign trade emails should be formal and polite, and should be flexibly adjusted according to different communication situations. When facing a new customer's first consultation, you should be warm and friendly, and extend sincere greetings at the beginning; when handling customer complaints, you need to be sincere and humble, express apologies and promise to actively solve the problem, avoid using overly blunt, imperative or casual tones, and maintain good customer relationships.
(Attachment: Geeksend Email Marketing: What should you pay attention to when sending development letters to customers? )
1. A clear,
concise and informative subject line allows customers to see the purpose of email marketing at a glance and improve email processing efficiency. Avoid using vague subjects so that customers can quickly judge the importance of emails in a busy inbox and prioritize them.
2. Reasonable paragraph structure
The body of the email should be explained in paragraphs and be norway telegram number database clear and organized. At the beginning, state the purpose of the message, and in the middle, elaborate on the core content, such as product introduction, quotation details, cooperation plan, etc. At the end, summarize the key points and express the willingness to expect a reply. Each paragraph revolves around a central idea to avoid lengthy content and confusing logic, which is convenient for customers to read and understand.
3. Complete signature
The email signature is an important window to display corporate image and personal information. It should include the sender's name, position, company name, contact information (telephone, email, website, etc.) to ensure that customers can contact easily when needed. The signature format is unified and standardized, and the layout is beautiful, such as:
Best regards,
[Your Name]
[Your Position]
[Company Name]
[Phone Number]
[Email Address]
[Company Website]
Email format: standardization and clarity go hand in hand
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