How to conduct an employee satisfaction survey?

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Employee satisfaction surveys are essential for a company's survival. With their help, we can assess employee motivation, which directly impacts production results and service quality.

Furthermore, dissatisfied employees do not stay in the same job for long, and high turnover negatively impacts the company's finances. When there are several resignations, costs arise with the payment of rights, with new hires and, sometimes, even with labor lawsuits. The losses are enormous!

For all these reasons, one of the best ways to avoid these problems is to invest in employee satisfaction. And to understand the situation in your company, conducting surveys for this purpose plays a fundamental role. To learn more, continue reading and see how to do this survey!

What are the signs of problems in the organizational climate?
The organizational climate is favorable when employees are truly botim database and motivated to contribute to the company. They feel important, are comfortable in the corporate environment, have a good relationship with leaders and colleagues, are satisfied with their salaries and intend to work in the same place for a long time.

On the other hand, some signs such as a large number of absences, gossip and a tense atmosphere in the environment, many delays, an increase in customer complaints , constant errors, rework and conflicts within the sector may indicate that this flow is not going well.

How can employee satisfaction surveys help?
Conducting a survey allows you to understand the main points of dissatisfaction among your employees. By detecting the problems, you can make the necessary changes to increase satisfaction rates and prevent these issues from growing too much, to the point of generating a crisis in the corporate environment.

How to develop and apply research?
To ensure the honesty of the results, ensure the confidentiality of the information. Make it clear to employees that the intention is to ensure an improvement in working conditions and that it will not result in any negative consequences.

Many companies outsource the conduct of surveys that can determine the organizational climate. However, with the help of questionnaires or interviews, this work can also be done internally.

In order for you to obtain information that will bring satisfactory results, it is important to include the following aspects in the questions.

Satisfaction with salary and benefits
Do employees feel they are being paid fairly?

Are your salaries in line with the average offered by other companies?

Facilities and working conditions
Is the workplace pleasant and does it have the necessary facilities for functions to be carried out comfortably without harming the health of employees?

Are the workloads within the desired range?

Is the workload ideal, without causing stress and compromising performance?

Relationship with boss and colleagues
Is the professional comfortable in the work environment?

Does he feel confident in the manager and is there room for dialogue?

Do colleagues collaborate with each other on daily tasks?

Feedback and career development
Do employees feel supported in the company and are they excited about new challenges?

Are they developing and receiving incentives for new learning?

Is there room for career growth within the organization?

Do leaders provide feedback and monitor development?