Solution 3: Design an automated LINE marketing journey script to record every node and behavior of customers, and use marketing automation to turn traffic into retention
With the assistance of the Omnichat CS team, we jointly established various marketing journeys with Xinfei International, designed automated marketing interactions based on various demand scenarios, sorted out high-value customers layer by layer and understood their needs, and then consultants took over the consultation and contact .
The introduction of the marketing automation journey not only effectively converts traffic into retained volume, but also more effectively places the most important manpower in the most valuable greece email list acquisition links, improving the quality of manpower work.
After passing the huge challenge of the epidemic, and following the digital transformation of the business body to deepen the application of conversational commerce, Xinfei Study Abroad and Omnichat continue to evolve. In the future, it is expected to continue to deepen OMO marketing customer acquisition, and will use more marketing automation journeys, to the right customers using the right tools and channels. Create a more intuitive and accurate study abroad consulting service experience.