Customer Service and Sales:

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The specialists responsible for this area will process leads, help clients complete transactions, answer questions from potential buyers, and engage in cross-selling and upselling. Supply. Don't even dream of hiring a specialist. At the beginning of the work, you will have to communicate with suppliers yourself. Warehouse management. You will laugh, but in the first months you will have to go to the warehouse and pack the goods yourself.


It is better not to distract the marketer and sales manager, they are just list of belarus whatsapp phone numbers looking for new clients for you. By the way, until your store has its own courier delivery service, you will have to take on the issues of sending parcels to clients. When starting out, you need to avoid two extremes. You'll go broke if you hire too many people when you don't have sales yet.


You won't create a large-scale project if you go the way of radical bootstrapping: doing everything yourself until you reach the sales volumes of the big players. Step 22: Arrange for delivery and return of goods At the beginning of the project, offer customers one of three delivery methods: Courier delivery. This method ensures high speed of order fulfillment and also solves the problem of checking the goods upon receipt.