Establishes the mechanism for consumers to register

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Their numbers to avoid receiving Unsolicited Commercial Communications (UCC). Telemarketers are mandated to scrub their lists against this registry.

Categories of UCC: Differentiates between promotional and service messages and sets different rules for each.
Registered Telemarketers (RTMs): Mandates the registration of entities engaging in telemarketing activities with telecom service providers. RTMs are assigned specific numbers and are accountable for their activities.

Header and Content Template Approval: Requires businesses sending commercial SMS to use pre-approved headers and content templates to ensure traceability and prevent spam.

Calling Time Restrictions: Specifies permissible times for making commercial calls to avoid disturbing consumers during inconvenient hours.
Obligations of Service Providers: Places responsibilities spain phone number list on telecom operators to implement and enforce TRAI's regulations.
Penalties for Violations: Outlines the fines and other penalties that can be levied for non-compliance.

The Digital Personal Data Protection Act (DPDPA), 2023: While not solely focused on telemarketing, the DPDPA has significant implications for how personal data, including phone numbers, can be processed for marketing purposes. Key aspects relevant to telemarketing include:

Consent Requirements: Emphasizes the need for explicit and informed consent for processing personal data. This will likely impact how businesses can use previously collected data and mandates clear consent mechanisms for future outreach.

Data Principal Rights: Grants individuals (Data Principals) rights such as the right to information about data processing, the right to correction and erasure, and the right to grievance redressal. These rights extend to their phone numbers used for marketing.
Significant Data Fiduciaries (SDFs): Imposes stricter obligations on entities handling large volumes of sensitive personal data, which could include large telemarketing operations.
Penalties for Non-Compliance: Prescribes significant penalties for data breaches and violations of the Act, including non-compliance with consent requirements.
The Consumer Protection Act, 2019: This Act provides a framework for consumer rights and grievance redressal. Unfair or deceptive telemarketing practices can be considered unfair trade practices under this Act, allowing consumers to file complaints with consumer forums.