Anyone with the necessary budget

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You can even direct the visitor to a specific web page, which can be opened in the chat window. We like that you can install chat widgets in multiple languages ​​(they support about 50 languages). The overall look and feel of LiveChat is a big plus. And their Help Center is also excellent. What they need to improve: As a tool, it can be quite overwhelming due to the sheer number of features and the cluttered dashboard layout/menus. There's a lot to unpack and learn, which isn't a bad thing - it would just be nice if there was a little more support around it.



The pricing is a bit higher than most competitors. Recommended estonia mobile database for:, who needs a full-fledged and reliable live chat tool, and who wants to take advantage of LiveChat's many features (help desk, apps, etc.). 2. Tidio Chat : Best Choice for Automation Like LiveChat, Tidio also has Polish roots (Poland seems to be the hub of chat software). They are relatively young, but have nevertheless put together a really attractive package. In fact, their free plan includes up to three agents and unlimited chats. What really sets them apart from the competition, however, is the chatbot feature that’s easily integrated into the tool.



These are advanced automated systems that can be set up with a visual workflow, and they allow you to play with different combinations of triggers, conditions, and actions – similar to some of the more advanced email marketing tools we’ve already looked at. Surprisingly, chatbots can be used on the free plan (with a limit of 100 unique visitors per month). There’s even a preliminary attempt at creating AI-powered chatbots using natural language processing. Interestingly, there is also a built-in email marketing tool with templates, a visual editor, and automation. This will come in handy if you want to use the pre-chat form as a way to collect subscribers to your newsletter.