Service level data

A comprehensive collection of phone data for research analysis.
Post Reply
asimj1
Posts: 396
Joined: Tue Jan 07, 2025 4:31 am

Service level data

Post by asimj1 »

Sectoral data is about VCSE organisations. Data includes where funding is coming from and who it is going to, the development of new organisations and current gaps in the sector.
Societal data provides the national context; representative data about trends, attitudes and change.
Demonstrating the impact of VCSE lebanon rcs data services and quantifying the value of the sector is an important task. Data generated through service provision is a good place to start to build an evidence base. Service level data can be split into two types: routine and specific.

Routine data can be thought of as everyday data and includes: demographics; numbers of service users; processes of the service – courses run, attendance, etc; costs of service elements; needs of service users.

Other data might be linked to specific service goals. This specific data might include: effectiveness measures, such as outcome success rates; quality measures, such as user ratings of services or satisfaction surveys; efficiency measures, such as did not attend (DNA) rates.

Service data can tell us about the outcomes and impact of the service. Some basic analysis can show: What is working? Who it works for? How it works and how much success costs.
Post Reply