Track Order: Complete Guide for E-Commerce

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Photo by Andressa Barbosa
By Andressa Barbosa
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6 min read
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In: Logistics and freight
Tracking orders is not just a matter of e-commerce logistics . For the customer, it is a relief to know where their order is and when it will arrive. For the retailer, it is an opportunity to show commitment and efficiency.

If the tracking process is confusing or inaccurate, it can netherlands number dataset to a loss of customer trust – and that could cost you a future sale. Providing clear and responsive tracking is key to turning a simple purchase into an unforgettable experience.

Have you ever stopped to think that the customer journey doesn't end when they click the "buy" button? The truth is that as important as delivery, order tracking is the icing on the cake when it comes to customer experience and can be the difference between winning customer loyalty or losing a sale.

In this way, effective tracking not only eliminates consumer anxiety, but also demonstrates professionalism and organization, ensuring that the sale is a success, from start to finish.

Continue reading and find out how to make the order tracking process strategic and make order tracking one of the strengths of your e-commerce!

What you will see here:

What is tracking?
How important is it to track orders?
How to track the order by code?
How to track a parcel by mail
Sedex Tracking
How to track orders with SuperFrete
Is the SuperFrete tracking app any good?
Jadlog Tracking: how does it work?
Use SuperFrete to track orders in real time


What is tracking?
Tracking is the process that allows you to follow the path of an order after it has been shipped , from the moment the merchandise is dispatched with the carrier until it is delivered to the customer.

This operation takes place through the generation of a tracking code that allows the location of the object at each stage between e-commerce and the consumer.

Additionally, the practice provides transparency and helps identify logistics issues quickly, which contributes to a more reliable and efficient customer experience .

How important is it to track orders?
Tracking orders is extremely important to ensure transparency and control over the delivery process. This is because tracking is a tool for controlling orders that allows the retailer to act in advance if an item is lost or faces delays.