What percentage of your customers
Posted: Sun Jan 26, 2025 10:43 am
Customer retention rate . stay with you over a certain period of time? If the numbers are low, it's time to take action;
average check . What is the average amount spent by customers on each purchase? Monitoring the average check will allow you to evaluate the effectiveness of your sales strategies and find opportunities to increase average revenue per cambodia consumer email list customer;
customer satisfaction level . Conducting surveys or collecting feedback will help you understand how well you are meeting your audience's expectations and how you can improve your products and services.
Optimizing your customer management strategy shouldn’t be a one-time event: regularly analyze data and conduct thorough market research to stay on top of the latest trends and customer needs, and use the knowledge gained to maximize personalization of your communications and increase their conversion at every stage of interaction.
Inactive clients: remove from the database or keep?
If after carrying out all the appropriate measures in your case, some of the clients have not responded, then the question arises of what to do with them.
If you want to save information about such customers for future use, you should create a separate contact group in the CRM and transfer them there. But only if you understand why exactly you are doing this.
average check . What is the average amount spent by customers on each purchase? Monitoring the average check will allow you to evaluate the effectiveness of your sales strategies and find opportunities to increase average revenue per cambodia consumer email list customer;
customer satisfaction level . Conducting surveys or collecting feedback will help you understand how well you are meeting your audience's expectations and how you can improve your products and services.
Optimizing your customer management strategy shouldn’t be a one-time event: regularly analyze data and conduct thorough market research to stay on top of the latest trends and customer needs, and use the knowledge gained to maximize personalization of your communications and increase their conversion at every stage of interaction.
Inactive clients: remove from the database or keep?
If after carrying out all the appropriate measures in your case, some of the clients have not responded, then the question arises of what to do with them.
If you want to save information about such customers for future use, you should create a separate contact group in the CRM and transfer them there. But only if you understand why exactly you are doing this.