Bottom Line: Don't Let Phone Problems Dump Your Customers
Posted: Sun Jan 26, 2025 8:51 am
Case 5. Dedicated number for orders from a mobile application
We developed a mobile application for one of our clients. We installed a separate phone number specially purchased for these needs for making orders. Thanks to such a simple manipulation, we were able to take into account calls from clients who came from the application and allocate them in a separate category in the CRM. Processing the results showed that the cost of a call from a mobile application is lower than from a website.
Remember the importance of telephony. Failures in operation can algeria consumer email list seriously affect sales and the company's reputation. Do not repeat the mistakes of others: analyze data, check call center managers and monitor the technical condition of networks so as not to lose contact with the client
We developed a mobile application for one of our clients. We installed a separate phone number specially purchased for these needs for making orders. Thanks to such a simple manipulation, we were able to take into account calls from clients who came from the application and allocate them in a separate category in the CRM. Processing the results showed that the cost of a call from a mobile application is lower than from a website.
Remember the importance of telephony. Failures in operation can algeria consumer email list seriously affect sales and the company's reputation. Do not repeat the mistakes of others: analyze data, check call center managers and monitor the technical condition of networks so as not to lose contact with the client