Now go role play that next call
Posted: Sun Jan 26, 2025 8:35 am
When role playing, have your salespeople sell products that they don’t currently sell.
This will ensure that they stay focused on asking questions of the client to understand their issues. It will prevent them from downloading technical knowledge about their products.
Role playing in this manner will help salespeople get better at asking the right questions at the right time in the right way because they will stay focused on the client and not on themselves.
Get Real
In role play, make it as tough as it is going to be in real life.
Role play before phone calls, before initial meetings, before meeting with committees and boards, before presenting, and before closing.
In other words, practice every sales situation possible.
Do you remember the old saying that practice makes perfect? To expand on that, perfect practice makes perfect performance.
What Does It Mean To Give Your Customers The Red Carpet Experience?
How many people are you losing because you treat even one person poorly? What’s at the heart of good or bad service? You are.
Customer Experience Lessons Learned From Pretty Woman
We’ve all experienced it, and none of us has ever forgotten. We greece telegram data went to a store and were mistreated, so we went somewhere else and received exceptional service and bought their products.
How many of us thought about going back to the first store to show them what they missed out on? Sound familiar? That’s exactly what actress Julia Roberts did as Vivian Ward in the movie Pretty Woman.
No one who has seen the movie could ever forget this famous line from perhaps the most memorable scene from the movie: “Big mistake! Big. Huge.”
The line is delivered when Vivian Ward, loaded down with bags after having shelled out serious cash at another store, returns to an upscale boutique where condescending clerks had shunned her because she didn’t look like she could belong.
This will ensure that they stay focused on asking questions of the client to understand their issues. It will prevent them from downloading technical knowledge about their products.
Role playing in this manner will help salespeople get better at asking the right questions at the right time in the right way because they will stay focused on the client and not on themselves.
Get Real
In role play, make it as tough as it is going to be in real life.
Role play before phone calls, before initial meetings, before meeting with committees and boards, before presenting, and before closing.
In other words, practice every sales situation possible.
Do you remember the old saying that practice makes perfect? To expand on that, perfect practice makes perfect performance.
What Does It Mean To Give Your Customers The Red Carpet Experience?
How many people are you losing because you treat even one person poorly? What’s at the heart of good or bad service? You are.
Customer Experience Lessons Learned From Pretty Woman
We’ve all experienced it, and none of us has ever forgotten. We greece telegram data went to a store and were mistreated, so we went somewhere else and received exceptional service and bought their products.
How many of us thought about going back to the first store to show them what they missed out on? Sound familiar? That’s exactly what actress Julia Roberts did as Vivian Ward in the movie Pretty Woman.
No one who has seen the movie could ever forget this famous line from perhaps the most memorable scene from the movie: “Big mistake! Big. Huge.”
The line is delivered when Vivian Ward, loaded down with bags after having shelled out serious cash at another store, returns to an upscale boutique where condescending clerks had shunned her because she didn’t look like she could belong.