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People can also explore the community and join groups that

Posted: Thu Jan 23, 2025 5:42 am
by nusaibatara
According to a study conducted by Forrester Research, 70% of consumers expect to be able to communicate with companies via WhatsApp . When you create a community, you can send notifications to let you know about important updates. You can start a community by creating new topic groups or adding to existing ones. interest them to stay in touch with you and participate in conversations. What is the purpose of creating a community on WhatsApp Business? Creating a community on WhatsApp Business helps you establish more direct, personalized, and real-time communication with your customers.



Its benefits include: Have direct and effective australia phone number list communication: you can send messages directly to all members of the community, ensuring that they receive the information immediately. Improve customer loyalty: By maintaining constant and personalized communication, customers feel more valued and connected to your brand. Get real-time feedback: you will receive comments and suggestions from your customers instantly, which will be very useful for improving your products or services quickly. Increase reach and engagement: an active community on WhatsApp helps you spread information, promotions and news quickly and effectively. >> We invite you to read this guide to discover what WhatsApp Business is and how it works , as well as different ways to make the most of its features to improve communication with your customers.



How to create a community on WhatsApp Business? Currently, WhatsApp Business does not allow you to create communities. We invite you to use this feature from your personal WhatsApp Messenger account to maintain communication with your customers, while this tool is enabled in the business version. Follow these steps to start creating communities on WhatsApp: leadsales - schedule demo 1: Enter your personal WhatsApp Messenger account 2: Click on the “Communities” icon 3: Choose “New Community” 4: Click “Get Started” (if you feel it is necessary, see the “See examples of communities” section) 5: Choose a name, customize the description and add a photo to illustrate the purpose of your Community.