Open questions Finally, we can leave a more open question

[nusaibatara]

15. Has the attention you received inspired confidence in you? We not only want the service to be professional, but also for there to be a bond of trust between the buyer and seller, allowing the client to feel comfortable throughout the entire process. 16. Did the person who helped you understand your needs? Finally, we can ask about the level of detail of the people involved in customer service, to be able to assess whether they take care of the needs of customers. at the end of the survey , which allows the customer to express themselves in any way that we have not asked them.



This can include comments or usa phone number list suggestions on what the company can do to ensure that the customer repeats their experience or improves it. This is a section that not all clients will complete, but those who have something more to say will be able to take advantage of it and feel valued. For example, in this survey on the Virtual Job Fair organized by UNIR, a final section is included to give an open opinion: unite-opinion 17. Would you like to add any questions to this satisfaction survey? We can take advantage of this question to expand our own satisfaction survey.



18. Please use this section to tell us about any topic you consider relevant and about which you have not been asked. There may be cases where the client wants to make a specific or concrete mention. With this question we allow him to express it. 19. Do you have any additional suggestions regarding our product or service? We leave another field open for suggestions about the product or service itself. 20. What did you think of this satisfaction survey? Customer satisfaction surveys are also part of the customer experience.