Benefits of Telegram for Business
Posted: Sun Jan 19, 2025 4:34 am
Among the many advantages of Telegram, it is worth noting its ease of use. This feature is important for 69% of the application's users, according to Statista. This is not the only advantage of the platform. There are other advantages:
Completely free to use.
High speed of message and data transfer.
Easily launch new channels and create as many groups as you want.
Telegram for business also usa student data package provides the ability to automate customer search, dialogue with them, order placement and other processes using bots. This does not require installing separate software and configuring it via API.
Advantages of Telegram
Source: shutterstock.com
Useful Telegram Features for Business
Telegram functions that may be interesting for business are very extensive. The platform is suitable as a cloud data storage, a tool for automatic customer base coverage, technical support, marketing, and the like. Let's consider these and other possibilities in more detail.
Fast and affordable communication. Calls to Telegram via virtual PBX are made through accounts and numbers in the application. Each call is processed in the same way as traditional phone calls - statistics, recording, broadcasting, etc.
The voice communication channel in Telegram helps to increase the audience reach through a modern communication tool. It is an excellent replacement for numbers in the format "8800". Calls are possible to any point in the world where there is Internet access. At the same time, there is no tariffing for either clients or businesses, which allows both to save considerable funds on communication.
24/7 support. Telegram provides customer support 24/7. On weekends and holidays, bots answer, and they also help relieve the load on call center operators. Responses to requests are given within a few minutes, which increases the efficiency of communication compared to, for example, email.
Mass informing. In Telegram, you can send messages in batches to several user groups or channels at once. In a few seconds, your subscribers will learn about promotions, special offers, the release of a new product, and so on.
Read also!
"How to increase the flow of customers by choosing the right method"
Read more
Telegram Tools for Business
Telegram for business provides a number of tools that help a company establish communication within departments and with clients, increase brand awareness and audience loyalty. Let's consider these tools.
Channels for communication with audiences and clients
In Telegram, this is similar in its functions to a community on a social network. A channel allows users to gather around a brand or company. The admin posts various materials, news, messages in it, and users can read them, respond to them or hide them, write their opinion on them, and so on. As a rule, channels are located next to personal and work correspondence in the feed.
When developing a publication plan, it is worth remembering that their spamming will lead to switching to silent mode, skipping some messages, or even unsubscribing altogether. It is recommended to post no more than 1-2 posts per day with interesting content.
Telegram allows you to post an interesting message, draw attention to a blog post, start a discussion on current news, publish partner content. Author's opinions, which look more significant and attractive than notes in a strictly informational style, are more trustworthy on this platform. Telegram is best suited for informal dialogue, testing non-standard solutions, creativity.
Creativity
Source: shutterstock.com
The basis of the channel's success is the posts published on it. Post information that will be interesting to the audience. Try to put yourself in the subscriber's shoes and understand what he is interested in, what is important to him, what is his pain. And most importantly, try to determine what place the brand occupies in all this.
Determine the purpose of maintaining the channel in advance. Create a publishing strategy, calculate the budget and assign a person responsible for its management.
Find out what unique content you can post to attract an audience to your channel.
Be creative in the group name. The title "IP Vasilkov" will not attract attention. Instead, it should be, for example, "Vasilek sent you a new message" and the like.
Pin a message that will give users basic information about the channel, its theme, mission, etc.
Telegram does not have the ability to use organic traffic. After creating a channel, the audience will have to be attracted by email addresses, social networks, paid advertising, etc
Completely free to use.
High speed of message and data transfer.
Easily launch new channels and create as many groups as you want.
Telegram for business also usa student data package provides the ability to automate customer search, dialogue with them, order placement and other processes using bots. This does not require installing separate software and configuring it via API.
Advantages of Telegram
Source: shutterstock.com
Useful Telegram Features for Business
Telegram functions that may be interesting for business are very extensive. The platform is suitable as a cloud data storage, a tool for automatic customer base coverage, technical support, marketing, and the like. Let's consider these and other possibilities in more detail.
Fast and affordable communication. Calls to Telegram via virtual PBX are made through accounts and numbers in the application. Each call is processed in the same way as traditional phone calls - statistics, recording, broadcasting, etc.
The voice communication channel in Telegram helps to increase the audience reach through a modern communication tool. It is an excellent replacement for numbers in the format "8800". Calls are possible to any point in the world where there is Internet access. At the same time, there is no tariffing for either clients or businesses, which allows both to save considerable funds on communication.
24/7 support. Telegram provides customer support 24/7. On weekends and holidays, bots answer, and they also help relieve the load on call center operators. Responses to requests are given within a few minutes, which increases the efficiency of communication compared to, for example, email.
Mass informing. In Telegram, you can send messages in batches to several user groups or channels at once. In a few seconds, your subscribers will learn about promotions, special offers, the release of a new product, and so on.
Read also!
"How to increase the flow of customers by choosing the right method"
Read more
Telegram Tools for Business
Telegram for business provides a number of tools that help a company establish communication within departments and with clients, increase brand awareness and audience loyalty. Let's consider these tools.
Channels for communication with audiences and clients
In Telegram, this is similar in its functions to a community on a social network. A channel allows users to gather around a brand or company. The admin posts various materials, news, messages in it, and users can read them, respond to them or hide them, write their opinion on them, and so on. As a rule, channels are located next to personal and work correspondence in the feed.
When developing a publication plan, it is worth remembering that their spamming will lead to switching to silent mode, skipping some messages, or even unsubscribing altogether. It is recommended to post no more than 1-2 posts per day with interesting content.
Telegram allows you to post an interesting message, draw attention to a blog post, start a discussion on current news, publish partner content. Author's opinions, which look more significant and attractive than notes in a strictly informational style, are more trustworthy on this platform. Telegram is best suited for informal dialogue, testing non-standard solutions, creativity.
Creativity
Source: shutterstock.com
The basis of the channel's success is the posts published on it. Post information that will be interesting to the audience. Try to put yourself in the subscriber's shoes and understand what he is interested in, what is important to him, what is his pain. And most importantly, try to determine what place the brand occupies in all this.
Determine the purpose of maintaining the channel in advance. Create a publishing strategy, calculate the budget and assign a person responsible for its management.
Find out what unique content you can post to attract an audience to your channel.
Be creative in the group name. The title "IP Vasilkov" will not attract attention. Instead, it should be, for example, "Vasilek sent you a new message" and the like.
Pin a message that will give users basic information about the channel, its theme, mission, etc.
Telegram does not have the ability to use organic traffic. After creating a channel, the audience will have to be attracted by email addresses, social networks, paid advertising, etc