Types of IT outsourcing services
Posted: Mon Feb 17, 2025 3:11 am
IT outsourcing is needed to professionally design, configure and maintain the stability of business processes, manage them, and provide technical and consulting support to users. To achieve these goals, the activities of third-party organizations are divided into 3 types:
Strategic. The organization transfers the management of the entire IT infrastructure (from monitoring performance to troubleshooting and installing updates) to the contractor.
Service. A third-party company performs only certain australia telegram data types of work under the contract, for example, maintaining servers or specialized software. The remaining functions are performed by a full-time system administrator.
Resource. The company turns to an IT specialist to perform one-time tasks - configuring a server, program, office equipment, troubleshooting, etc.
After the client contacts the outsourcer, the outsourcer identifies the client's needs and, depending on this, determines the direction of work. This can be:
Comprehensive IT audit. A third-party contractor identifies potential threats and risks by analyzing the operation of the IT infrastructure. Then decides whether it is worth optimizing it to reduce maintenance costs and increase efficiency. Provides recommendations on how to do this.
Subscriber computer maintenance. The outsourcer configures, maintains (including repairs) the necessary IT equipment.
Server administration. An external employee configures and manages the company's rented or owned servers.
Strategic. The organization transfers the management of the entire IT infrastructure (from monitoring performance to troubleshooting and installing updates) to the contractor.
Service. A third-party company performs only certain australia telegram data types of work under the contract, for example, maintaining servers or specialized software. The remaining functions are performed by a full-time system administrator.
Resource. The company turns to an IT specialist to perform one-time tasks - configuring a server, program, office equipment, troubleshooting, etc.
After the client contacts the outsourcer, the outsourcer identifies the client's needs and, depending on this, determines the direction of work. This can be:
Comprehensive IT audit. A third-party contractor identifies potential threats and risks by analyzing the operation of the IT infrastructure. Then decides whether it is worth optimizing it to reduce maintenance costs and increase efficiency. Provides recommendations on how to do this.
Subscriber computer maintenance. The outsourcer configures, maintains (including repairs) the necessary IT equipment.
Server administration. An external employee configures and manages the company's rented or owned servers.