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Identify existing needs

Posted: Thu Feb 13, 2025 4:59 am
by hasinam2206
The next tip for customer retention is to know what their needs are.

To attract the customers you want, you need to identify every detail of your target customers, then craft a message that matches their needs, goals and aspirations. It's easier to satisfy an existing demand than to create one.

Customer satisfaction is therefore a decisive factor in lebanon mobile database generating loyalty. Some indicators such as the Net Promoter Score can help you measure it.

3) Compare before and after
Get your customers to identify and compare before and after using your product or service. To do this, you must first understand where they are and where they want to be. Talk about that in your marketing campaigns and show how your product can solve the problem to capture their interest.

4) Use the words your customers love to hear
This is one of the most important tips for customer retention and loyalty. Not all words work for all people. Some encourage customers to buy more than others. In particular, free, new and instantly are used a lot in marketing messages. When customers hear these words and the promises they imply, they feel supported.