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However, I felt that quite a few names

Posted: Thu Feb 13, 2025 3:10 am
by Bappy11
Orange above
Partly for this reason, ING also received the (deserved?) first place in the 'overall list of lists'. ING received a big compliment for the professional internal organization in particular (this part counted more heavily in the overall rating this year), the way in which difficult subjects are discussed on social media, the way in which it structurally enters into dialogue with both fans and critics and in doing so slowly manages to change the sentiment about the bank. Which, as we all know, is quite a challenge in the economic crisis that we are currently experiencing and for which the banks are mainly blamed. A proud Erik van Roekel says that when they started with webcare in 2002, they were one of the first. In 2009, they started with (webcare via) social media. Now they have around 6 FTE in webcare. So you don't need 60 people in your team to be successful, he just wants to say.

A were missing that I have the impression belgium telegram data are doing well on social media and should have been included in the research. Despite the neat justification, a different research design may be desirable. Who do you think should participate in this research next time? And why?