Check your target audience
Posted: Sat Feb 01, 2025 6:49 am
After improving your quality standards, you should check whether your offer is actually targeting the right audience. The quality of your product must meet the standards of your customers .
Get to know your target group and determine their problems and needs. A great product is useless if your customers don't need it. We recommend that you divide your contacts into different buyer personas . This approach can help you to stop working past your actual target group.
Step 4: Rethink your price-performance ratio
In the fourth step, you should think about the relationship hungary whatsapp data between your prices and the quality of the products you offer. In addition to poor quality or targeting the wrong target group, it is often the price-performance ratio that leads to a high complaint rate.
When it comes to pricing, it is not just the quality of the product or service that is important – the price must also suit your target group.
Why is the complaint rate so important?
The complaint rate is an important indicator for almost every company. It shows how the number of complaints relates to the total number of orders received. This means that the complaint rate can serve as a meaningful indicator of the quality of a company's products and services.
The key figure can be defined in different ways so that it allows conclusions to be drawn about different areas of the company. For example, you can use the complaint rate to learn more about the quality of your products or services, check the quality of logistics or find out how satisfied customers are with the service offered.
The lower the complaint rate, the better it is for the company and its contacts, because frequent complaints have a negative impact on the company's reputation.
Get to know your target group and determine their problems and needs. A great product is useless if your customers don't need it. We recommend that you divide your contacts into different buyer personas . This approach can help you to stop working past your actual target group.
Step 4: Rethink your price-performance ratio
In the fourth step, you should think about the relationship hungary whatsapp data between your prices and the quality of the products you offer. In addition to poor quality or targeting the wrong target group, it is often the price-performance ratio that leads to a high complaint rate.
When it comes to pricing, it is not just the quality of the product or service that is important – the price must also suit your target group.
Why is the complaint rate so important?
The complaint rate is an important indicator for almost every company. It shows how the number of complaints relates to the total number of orders received. This means that the complaint rate can serve as a meaningful indicator of the quality of a company's products and services.
The key figure can be defined in different ways so that it allows conclusions to be drawn about different areas of the company. For example, you can use the complaint rate to learn more about the quality of your products or services, check the quality of logistics or find out how satisfied customers are with the service offered.
The lower the complaint rate, the better it is for the company and its contacts, because frequent complaints have a negative impact on the company's reputation.