Rules Of The Road In Sales
Posted: Wed Jan 29, 2025 4:27 am
If you have to ask the caller to continue to hold, offer to take a number and return the call.
Transferring calls should be done with care.
Before you connect the caller to someone else’s extension, make sure that person is in and able to help.
There is nothing more frustrating than being transferred over and over again and having to retell the same story to a multitude of different people before finding the right one.
Before you send the call to co-worker, give the caller that person’s name and number in case there is a disconnect.
Better yet, tell the caller who you are and how to reach you if there is a problem. You will have an extremely satisfied customer.
Always make an offer of help.
It may not be your department, your issue or your job, but kuwait telegram data if it is the customer’s problem, you need to show concern.
Never tell the caller, “I don’t know” or “I can’t help you.”
The best response to a problem is a genuine, “Let me see what I can do or who I can find to help you.”
You will win customers and influence people every time when you use good phone skills.There Are No Quick Fixes In Sales
We live in a quick-fix society so it’s no wonder that many salespeople look for the magic cure or band-aid solution to increase their sales. However, I believe that success in sales follows a basic set of rules.
Fill the pipeline.
Many people experience tremendous peaks and valleys in their sales because they do not consistently prospect for new business.
This frequently occurs when a sales person is busy.
Transferring calls should be done with care.
Before you connect the caller to someone else’s extension, make sure that person is in and able to help.
There is nothing more frustrating than being transferred over and over again and having to retell the same story to a multitude of different people before finding the right one.
Before you send the call to co-worker, give the caller that person’s name and number in case there is a disconnect.
Better yet, tell the caller who you are and how to reach you if there is a problem. You will have an extremely satisfied customer.
Always make an offer of help.
It may not be your department, your issue or your job, but kuwait telegram data if it is the customer’s problem, you need to show concern.
Never tell the caller, “I don’t know” or “I can’t help you.”
The best response to a problem is a genuine, “Let me see what I can do or who I can find to help you.”
You will win customers and influence people every time when you use good phone skills.There Are No Quick Fixes In Sales
We live in a quick-fix society so it’s no wonder that many salespeople look for the magic cure or band-aid solution to increase their sales. However, I believe that success in sales follows a basic set of rules.
Fill the pipeline.
Many people experience tremendous peaks and valleys in their sales because they do not consistently prospect for new business.
This frequently occurs when a sales person is busy.