Thank you for sharing your experiences and tips with us and for letting us get to know you a little better.
Posted: Tue Jan 28, 2025 8:53 am
This way, companies create credibility and show that they have nothing to hide. In general, always being open to criticism - good or bad - shows that companies are open to improvement.
Reviews often contain helpful information that assesses how the company works and supports self-development. In all cases, companies should take responsibility and behave transparently.
With a friendly, professional response, the customer feels recognized. Before working at Trustpilot, you had already done a number of other jobs in cities such as Amsterdam, Brussels and Cape Town.
To what extent does your international background help you rcs data portugal in your day-to-day work? Would you say that customer reviews differ from country to country? Yes, reviews can be as different as people are.
But there are also differences between you and me. But what unites all people in the world is the desire to trust and to be able to make a decision with a good feeling - for example when buying products and services.
Everyone has good and bad experiences. And every company should make the decision easier for its customers by letting other customers speak for themselves.
Finally, is there anything else you would like to share with our readers? Can you imagine sleeping in a stranger's bed or getting into a stranger's car without knowing what other people's experiences with that person have been? Just as it has become normal to read reviews on AirBnB or Uber and then decide, it will become normal to read reviews for every company before we act.
I have a little homework: the next time you shop online and read reviews, just think of your own business customers who may also be looking at products or services online.
Wouldn't it be nice if positive reviews from other customers convinced them to buy? Thank you very much for the interview and all the best!
Reviews often contain helpful information that assesses how the company works and supports self-development. In all cases, companies should take responsibility and behave transparently.
With a friendly, professional response, the customer feels recognized. Before working at Trustpilot, you had already done a number of other jobs in cities such as Amsterdam, Brussels and Cape Town.
To what extent does your international background help you rcs data portugal in your day-to-day work? Would you say that customer reviews differ from country to country? Yes, reviews can be as different as people are.
But there are also differences between you and me. But what unites all people in the world is the desire to trust and to be able to make a decision with a good feeling - for example when buying products and services.
Everyone has good and bad experiences. And every company should make the decision easier for its customers by letting other customers speak for themselves.
Finally, is there anything else you would like to share with our readers? Can you imagine sleeping in a stranger's bed or getting into a stranger's car without knowing what other people's experiences with that person have been? Just as it has become normal to read reviews on AirBnB or Uber and then decide, it will become normal to read reviews for every company before we act.
I have a little homework: the next time you shop online and read reviews, just think of your own business customers who may also be looking at products or services online.
Wouldn't it be nice if positive reviews from other customers convinced them to buy? Thank you very much for the interview and all the best!