How can digital transformation affect your business model?

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This important digital transformation process will influence your business model through different activities that we will develop below:

Business Functions
The areas of marketing, operations, human resources, administration and customer service will be the foundations you need to be able to emerge on the right foot from this transformation process.

Each of these departments must have the resources greece whatsapp resource necessary to continue operating without interruptions while changes occur within your company; also, areas such as human resources must know and inform in advance everything that the other teams will require.

As for the customer service department, it is essential that they can offer offline and online services during the transition and that an emergency protocol is established so that users can migrate digitally with your brand.

For this, it is important to have a communication campaign both internally and for your public so that they are aware of this transition.

Once you have taken this first step, you must continue to feed your team with valuable information about the digital world. Courses, training, motivational talks, showing success stories from other companies are part of what you should always communicate to your team.

We know that this is a fast-paced world, which is why you should always be constantly up to date on trends and get on board with them in order to advance your business.